COVID-19 Response

At Catholic Charities, we seek first and foremost to help the poorest and most vulnerable in our communities and we remain committed to our mission of providing critical services to those most in need. Recognizing that many of the individuals we serve have an increased vulnerability when dealing with illnesses, especially in the case of the new coronavirus, we are making changes to our programs and service delivery as needed in order to keep people safe and healthy while maintaining the level of care they need. 
 
Please see below for a full list of program changes. Programs not listed below are open, but operations are subject to change as we learn more.
 

Program Updates

(alphabetically, by agency as of 3/17/2020)

Columbia and Greene Counties

Hudson Food Pantry - Open Monday 9-12 to the general public. Guests are asked to follow the new traffic pattern to allow for social distancing. Open Monday 1-2 to seniors only.

Catskill Food Pantry - Open Tuesday 9-10 to seniors only. Open Tuesdays 10-12 to the general public.

Emergency Assistance - Available. Please call ahead to maintain social distancing.

WIC - Remains open with select appointments occuring over the telephone. Please call ahead to maintain social distancing.

Delaware, Otsego and Schoharie Counties

Offices remain open, but services will be coordinated over the phone. Guests should call ahead in order maintain social distancing.
Annual Pasta Dinner has been rescheduled for September 24.

Food Pantries - Remain open. Guests should call ahead in order to maintain social distancing.

Domestic Violence Support - Please call the Domestic Violence hotline at (518) 234-2231

Emergency Assistance - Guests in need of Emergency Assistance should call ahead in order to maintain social distancing.

Thrift Shop - Temporarily closed.

Disabilities Services

The Park Place office is currently closed to visitors through Friday.  If there is an emergency, individuals to contact the appropriate on-call number, which can be found at www.ccdservices.org.

Residential and community-based services are still operating as normal at this time.

Fulton and Montgomery Counties

Food Pantry - Open Mondays 9-12, Thursdays 1-4 for general public. Open Tuesdays 12-1 for seniors 60+.

Emergency Assistance - Open Thursdays 1-4 for general public. Open Tuesdays 12-1 for seniors 60+.

Domestic Violence Support Domestic Violence Hotline will continue to operate 24 hours a day. Please call 518-842-3384 for assistance.

Care Coordination Services - If you need to speak to a Care Coordination Case Manager please call 1-888-522-1256.

Herkimer County

Food Sense Program - remains open for food pickup for March orders.

HIICAP - services are being provided. Clients can call 315 894-9917 for the HIICAP Office; your calls will be returned.

Ilion/Frankfort Food Pantry - Remains open. Guests should call ahead at (315) 894-9917 in order to maintain social distancing.

Kateri Thrift Store - Temporarily closed.  Donations will not be accepted at this time.

Domestic Violence Support - Hotline available 24 hours at 315 866-0458

Runaway & Homeless Youth Hotline - available 24 hours at 315 894-1112 

Emergency Assistance Program - please call 315 894-9917 ext. 248

Tri-County Services

All Food Pantries and outreach centers remain open. Guests should call ahead in order maintain social distancing.
Soup Kitchens remain open, but will be moving to a "grab and go" model to maintain social distancing.

Roarke Center Art Program - Temporarily closed. Roarke Center Food Pantry and Emergency Assistance Services remain open.

Sunnyside After School Program - Closed through 3/27.

VITA - In person tax preparation has been suspended indefinitely. People looking to file their taxes for free are encouraged to visit MyFreeTaxes.com

Senior & Caregiver Support Services

Dayhaven Adult Social Program - Temporarily closed.

Friendship Cafes - Temporarily closed. Alternate arrangements are being made for guests who rely solely on a cafe for a midday meal.

Meals on Wheels (Schenectady County)- Deliveries reduced to 3 times a week, with addition of frozen meals to supplement limited delivery schedule.

Medical Transportation - Services are running on a limited, as-needed basis for previously scheduled patients at this time.