Catholic Charities of the Diocese of Albany in accordance with its mission is an organization committed to quality services and works diligently in creating a culture that is characterized by ethical conduct and decision making, transparency, continuous quality improvement and support to staff through education and training. An essential part of this organizational culture is a commitment to compliance with the laws, rules, regulations, and codes of federal, state, and local entities that guide the delivery of our services.
Catholic Charities has put in place a Corporate Compliance Plan in order to promote the prevention, detection and resolution of instances of conduct that may not conform: 1) to our mission and values; 2) to standards of ethical conduct; 3) to federal, state, and local laws; 4) to federal, state and private payor health care program requirements, such as Medicaid and Medicare.
The Corporate Compliance Program at Catholic Charities consists of the following eight elements:
- Corporate Compliance Written Standards and Procedures
- Corporate Compliance Program Oversight and Oversight Authority
- Training and Education
- Reporting Concerns / Ethics Help Line
- Auditing and Monitoring
- Enforcement of Compliance Standards
- Responses to Offenses and Developing a Corrective Action Plan
- Whistleblower Provisions and Protections
Compliance related requests or reports of concerns can be made to our Corporate Compliance Officer Cathy Krom at (518) 453-6659, or to the ethics helpline at 1-866-662-1875. You can also click here to report a conern anonymously.